We are excited to offer free shipping on orders over $99 within the continental United States!
And, our shipping is a low $9.95 for U.S. orders under $99. Canada orders are $30 and may take up to 4-weeks for delivery. We currently do not ship to any other international countries. (Note: You are responsible for any duties, taxes and fees your country may charge.)
All domestic orders placed by 10 am MST will ship the same day.
Canada orders must note the following:
We will not falsify customs forms. The customs form will report the exact value of the purchase price for the products. In addition, we will not mark the package as a gift.
The buyer is responsible for any taxes, VAT, duties and import fees that the destination country and/or carrier may charge. We cannot control the taxes, VAT, duties and import fees that the destination country and/or carrier charges.
If the buyer chooses to refuse the shipment to avoid the taxes, VAT, duty or customs charges and the shipment is returned to us, the buyer is responsible for the return shipping charges or a 10% restocking fee, whichever is greater.
Are you wondering if The Spa Dr. skin care line is right for you? If so, schedule a complimentary consultation with one of our skin experts.
When will I see results? Everyone is unique, so timing of results will vary from person to person. Many people report the appearance of smoother skin within 3 to 7 days. For those looking for a brighter, smoother complexion or a reduction in the appearance of wrinkles and fine lines, most people see results within 4 to 6 weeks.
Are the products Gluten and Soy free? Yes. All our products are gluten-free and soy-free.
Are the skincare products non-comedogenic (non pore clogging)? Yes. Our skincare products are non-comedogenic.
Do the products expire? What is the shelf life? The Spa Dr.®’s skincare products have a 2 year shelf life. Once the product is open it will last for 12 months. For all supplements, there is an expiration date on the bottle.
Do you offer refunds? Yes! At The Spa Dr.® we want you to be completely satisfied as we hold our products to the highest standards. If for any reason you’re not 100% satisfied with any of our products, simply contact us within 30 days from the ship date, let us know what the issue was, and we will process a refund to your credit card, or exchange the product for an alternative item.
DOES THE CLEANSER REALLY WORK TO REMOVE MAKEUP? Yes, CLEAR (Step 1) is a gentle cleanser. It removes makeup, including mascara, easily. We suggest using our Konjac Facial sponge or a warm wet washcloth to effectively remove the cleanser along with makeup.